Terms and Conditions
1. Information We Collect
a. Information You Provide to Us
- Name, email address, company name, phone number, and contact details.
- Account login information and user credentials.
- Billing and payment details (processed securely via third-party providers).
- Data or content uploaded while using our SaaS platform.
b. Information Collected Automatically
- Usage data such as IP address, browser type, device information, and pages visited.
- Log files, analytics, and performance metrics.
- Cookies or similar technologies to improve platform performance and personalization.
c. Information from Third Parties
- Third-party analytics tools (e.g., Google Analytics, Mixpanel).
- Payment gateways and CRM systems.
- Public databases or social media platforms (if you interact with our content).
2. How We Use Your Information
- Deliver, maintain, and improve our SaaS products.
- Authenticate users and manage account access.
- Provide customer support and technical assistance.
- Send transactional or administrative communications.
- Conduct analytics, performance monitoring, and feature optimization.
- Comply with legal, accounting, or regulatory obligations.
- Send marketing communications (only with your consent).
3. Legal Basis for Processing (GDPR Compliance)
- Contractual necessity: To provide and manage your use of our Services.
- Legitimate interest: To improve our platform and protect user data.
- Consent: For marketing or optional analytics.
- Legal obligation: To comply with applicable laws or court orders.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. When no longer needed, we securely delete or anonymize your data.
5. Data Sharing and Disclosure
- Service providers (hosting, analytics, payment, customer support).
- Affiliates and business partners for service delivery or support.
- Legal authorities when required to comply with the law.
We do not sell or rent your personal information to third parties.
6. International Data Transfers
If you are located outside India, your data may be transferred to and processed in countries where our servers or service providers operate. We ensure adequate data protection safeguards under GDPR-compliant mechanisms (such as Standard Contractual Clauses).
7. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular audits. However, no digital platform can guarantee absolute security.
8. Your Rights (GDPR and CCPA)
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability (in a machine-readable format).
- Opt out of “sale” or sharing of personal data (as defined by CCPA).
To exercise these rights, contact us at founders@getclevrr.com.
9. Cookies and Tracking
We use cookies and similar technologies for session management, analytics, and personalization. You can manage cookie preferences through your browser settings or our cookie banner.
10. Data Processing Agreements (DPAs)
For enterprise clients, Snaptify provides a Data Processing Agreement (DPA) compliant with GDPR, CCPA, and Indian DPDP Act standards. Contact founders@getclevrr.com for a copy.
11. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a new “Last Updated” date. Continued use of our Services signifies acceptance of the revised Policy.
13. Contact Information
For legal or compliance inquiries:
Snaptify Softwares Private Limited
Email: team@getclevrr.com
Website: www.getclevrr.com